LVMH Customer Support Documents

Policies and procedures related to handling customer inquiries, complaints, and feedback, as well as any training materials for customer support staff. This folder also includes templates for standard responses to frequently asked questions, as well as guidelines for handling different types of customer issues. Overall, this folder serves as a centralized location for all customer support materials specific to LVMH.

Digital Displays
Digital Displays Can I fix this myself?: Store staff should not unplug, change any of the settings on the display(s), or be physically moving the sc...
Wed, 15 Mar, 2023 at 2:35 PM
Moet Hennessy Content Formatting Guidelines
Guidelines for Moet Hennessy screens at SFO and JFK airports serviced by Duggal Visual Solutions. Moet Hennessy screens at SFO and JFK  display conten...
Wed, 13 Mar, 2024 at 10:31 AM
Dior Dillards Mounting TV over printed graphics
Please Read All Instructions Before Install. Plywood boards should already be at 42” and 51” above the floor measured from bottom of board.  ...
Thu, 21 Mar, 2024 at 5:54 PM
Fabric Panel Install Instruction
Thu, 21 Mar, 2024 at 5:47 PM
New Install Documentation
**Please follow this guide for photo and video documentation of site and equipment conditions.  New Install Documentation Pre-Install Site on arr...
Thu, 28 Mar, 2024 at 1:26 PM
Default settings for LG displays
V Display Configuration Power on the display Make sure settings are correct (See below for menu navigation) Disable Power Save settings Set Time...
Thu, 28 Mar, 2024 at 1:29 PM
BSBI Bluefin Device Setup with Duggal CMS
Before beginning setup of a BSBI Bluefin display for connection to Duggal CMS please be sure you have the following:  (2) Micro SD Cards (1) BSBI Bluefin...
Thu, 28 Mar, 2024 at 1:30 PM
Default settings for Samsung displays
This article will walk you through the steps to properly set up a Samsung display for installation.  Power on the display Make sure settings are co...
Wed, 24 Apr, 2024 at 12:43 PM