To ensure maximum compatibility and smooth playback on our Android hardware, please adhere to the following preferred specifications for all kiosk content:

  • Preferred Video Format: MP4

  • Preferred Video Codec: H.264 / AVC

  • Preferred Video Resolution: 1080x1920 (Full HD)

  • Target Video Bitrate: 10 Mbps (10,000 kbps)

  • Maximum Video Bitrate Cutoff: 12 Mbps (12,000 kbps)

  • Preferred Still Image Format: JPEG or PNG (1920x1080)

(Note: If delivering 4K content for capable devices like the Stix 3800, use the H.265/HEVC codec).












Extended Supported Formats (CMS on Android)

While the above specifications are preferred, the CMS is capable of supporting the following extended formats:

  • Video: MP4, MOV, AVI, FLV, F4V, WebM, WMV, 3GP, MPEG-2, M4V

  • Images: JPG, JPEG, PNG, BMP, GIF, WebP, SVG (Animated GIFs and WebPs supported on Android 9+)

  • Audio: MP3, AAC, WAV, FLAC, OGG, MIDI

  • Documents/Presentations: PDF, PowerPoint (PPT, PPTX)

  • HTML/Web Content: HTML5, HTM, XHTML (Supports uploading ZIP files containing HTML5/assets for local playback)

  • Data Feeds: RSS, XML, JSON

  • Fonts: Natively supports TrueType (TTF) and OpenType (OTF)

  • Streaming: RTSP, HTTP/HTTPS progressive streaming, and HLS (MPEG-2 TS)



For optimal performance and uninterrupted playback, all video content should be encoded as MP4 (H.264/AVC) with a maximum bitrate of 10,000 kbps.