Note: While the following are supported by Duggal CMS software, hardware limitations may cause media to not show properly. If you have hardware questions or issues contact Duggal support staff at help.duggal.com



Video


Duggal CMS can handle H.264 and H.265 video formats. Videos should be exported as .mp4 files. See below for technical limitations on files.



Maximum resolution (Pixels):

  • H.264 - 1920 x 1080  (Landscape) 
  • H.264 1080 x 1920  (Portrait)
  • H.265 3840 x 2160 (Landscape)
  • H.265 2160 x 3480 (Portrait)

Maximum Frames Per Second (FPS):

  • H.264 - 60
  • H.265 60
  • Note - Both May be limited to 30fps based on Display and Player


Maximum Bitrate (MB/s):

  • H.264 - 30
  • H.265 30




Images


Static images can be uploaded and played on CMS enabled media players. The following image formats are supported. 


Supported File Types:

  • Jpeg
  • Png
  • Bmp
  • Gif
  • Acrobat pdf