**Please follow this guide for photo and video documentation of site and equipment conditions.
New Install Documentation
Pre-Install
Site on arrival
Any pre-existing damages to site before install (if applicable)
Hardware packaging
Any damage to hardware packaging (torn/holes in packaging, indentations, potential impact damages, etc.)
S/N tag of all hardware (if applicable)
Hardware turned on prior to install (to confirm no panel damage)
During-Install
Establishing photo of overall space
Establishing photo of equipment locations
Media player location
Modem location
Cable path from media player and modem to screen(s)
Fan location (if applicable)
Outlet locations and any other materials used for power (extension cords or strips)
Photo of mount(s) or locations before displays are installed on them
TV Display Configuration
Power on the display
Make sure settings are correct
Disable Power Save settings
Set Time and Time Zone
Set Failover settings for proper input selections
Set Power on Source
Set Power on/off schedule if applicable
Set Video wall mode (If Applicable)
Number of Columns and Rows
Tile # for each display
Document primary display and sequential cable path to follow.
Check that media player settings are proper - (Does the image work as it's supposed to?)
If not, check network connections
If Network connections are correct, work with Duggal System tech to troubleshoot further issues
Post-Install
Full overview of installation (wide angle)
Full over of installation (close up)
Screen(s) edge conditions within framework
Screen(s) edge conditions to each other (if applicable / videowall only)
Video of content playing (5-10 seconds)
Location of remote control(s) left onsite
Location and photos of employee accessible, buttons, plugs or devices
Retrofit Install Documentation
Pre-Install
Site on arrival (before removing damaged hardware)
Any pre-existing damage to site before removing existing hardware (if applicable)
New hardware packaging
Any damage to new hardware packaging (if applicable)
S/N tag of all new hardware (if applicable)
New hardware turned on prior to install (to confirm no panel damage)
During-Install
Media player location
Modem location
Cable path from media player and modem to screen(s)
Fan location (if applicable)
Outlet locations and any other materials used for power (extension cords or strips)
Photo of mount(s) or locations before displays are installed on them
Post-Install
Full overview of installation (wide angle)
Full over of installation (close up)
Screen(s) edge conditions within framework (if applicable)
Screen(s) edge conditions to each other (if applicable / videowall only)
Video of content playing (5-10 seconds)
Location and photos of employee accessible, buttons, plugs or devices
Location of remote control(s) left onsite
Removal of hardware from site (e-waste disposal)